Questback Recognized with the Best Value Badge from Capterra

We’re thrilled to announce that our product Questback has been recognized as an impactful Customer Satisfaction software for businesses and for which we have received the Best Value Badge from verified reviewers on Capterra.

Capterra synthesizes verified end-user reviews to recognize the most highly-rated products in a specific software category, helping software buyers make more informed purchase decisions. (Learn more about the methodology here.)

Choosing the right feedback solution can be challenging, especially with so many options available. Many businesses unknowingly make common mistakes when selecting a platform, which can impact efficiency and insights – discover five frequent pitfalls in choosing a feedback solution.

We’ve earned an overall rating of 4.8 (out of 5) on Capterra. Big thanks to all our users! It would not have been possible without your constant support and feedback.

Here’s what our users have to say about their experience working with us:

“Simple logic and has most of the functions you need to carry out all types of surveys.” – Kristina N.

“Product is very easy to use. The service you get when you are in need for that is quick and good.” – Torkel S.

“Overall, Questback has worked well. We have received many evaluations which we can follow up.” – Catarina W.

User feedback is essential, but equally important is understanding the ROI of a feedback solution to ensure it delivers measurable business impact – learn how to evaluate the return on investment of your feedback platform.

Another crucial factor for companies using feedback tools is data security. With growing concerns around compliance and privacy, ensuring that your feedback solution meets the highest security standards is vital – explore the role of data security in feedback solutions.

Beyond security and ROI, efficient feedback management is key to unlocking actionable insights. Solutions like Questback Orbit and Portals streamline the process, making it easier for organizations to collect, analyze, and act on feedback effectively – find out how Questback’s tools enhance feedback management.